Approximately 3-4 Business Days.

All orders are packed and shipped by Jen from her home studio. No third-party warehouses or drop shippers. Each item is handled with care and sent to the post office with love.

If your order is urgent and you need it sooner, email me and I'll see what I can to do make it happen!

Jen Carmiel provides free returns for damaged or defective products. Please contact us within 7 days of delivery with photos of the issue. A prepaid return label will be provided.

If the item is in good condition but no longer wanted, returns are accepted within 14 days of delivery. The customer is responsible for return shipping. Items must be returned in original, unused condition.

Refunds are issued after the item is received and inspected.

Jen Carmiel is committed to creating lasting partnerships and connections through designs that breathe joy into your store.

If you ever encounter an issue, or need my help, please don’t hesitate to let me know! Your business is more than just a transaction to me- your success is my success- and anything I can do to help that, I’m here for.

Email: Artwork@JenCarmiel.com